Missing Files

I switched phones and my files are missing
The safest, simplest and easiest way to keep your files safe is to use Vaulty's online backup. When using online backup, your files are saved securely ...
Fri, 17 Oct, 2014 at 8:06 PM
I switched SD cards and my files are missing
The safest, simplest and easiest way is to use Vaulty's online backup. Media hidden in Vaulty is saved on your device and depending on your device and ...
Fri, 17 Oct, 2014 at 9:10 PM
Phone operating system updated and my files are missing
Online backup is recommended to secure your files from possible loss. If you're using online backup, your files will automatically download again in th...
Fri, 17 Oct, 2014 at 4:04 PM
I lost or broke my phone
We're sorry to hear that. Fortunately, if you're using Vaulty's online backup, your files will automatically download into Vaulty on your rep...
Fri, 17 Oct, 2014 at 8:08 PM
I did a factory reset and my files are missing
If you're using online backup, your files will be automatically restored to you device. Factory resets erase the part of the storage where media is sav...
Fri, 17 Oct, 2014 at 8:07 PM
Vaulty updated and files are missing
Sometimes, updates to Vaulty remind people that they have it installed. They open it up and see all of their stuff missing. They probably switched phones or...
Thu, 16 Oct, 2014 at 8:11 AM
I used a storage cleaning app and my files are missing.
We recommend avoiding storage cleaning apps like Clean Master unless you have your files successfully backed up.  Because storage cleaning apps delete fil...
Tue, 24 Feb, 2015 at 5:09 AM